Mahindra to offer live 24/7 customer support

PBinWA

Member
Interesting to see if this is used much by customers.

http://www.mahindrausa.com/24-7_customer-care.php

In an on-going effort to continually support our owners, Mahindra USA is proud to announce that in a short time, we will be introducing our 24/7 Owners Care™ system.

Mahindra USA will be the first tractor manufacturer in the U.S. to offer live 24/7 customer support.

This system will be for the use of current Mahindra Tractor owners and will offer:
24/7 - live online chat (via internal chat room) or ability to talk with a live Service Agent
Ability to view Operators Manuals, Maintenance Charts, Implement-matching Charts,
FAQs & more
Ability to submit customer concerns via online tickets through live agents.
We look forward to serving our customers in this new endeavor, and will encourage your feedback and appreciate your patience once this system goes live - to continually increase the efficiency in which we service our customers.

Always remember, your Dealer is your Primary Support Contact and the best resource to obtain support for your tractor. We are providing these additional resources to provide basic information and support when your Dealer may not be available.

To be notified when this system goes live, click here to opt-in with your e-mail address and receive an announcement. (We promise, your e-mail address will NEVER be sold or used for spamming!)

Once again, all of us at Mahindra USA thank you for purchasing a superior performing tractor.

Let the jokes about phone support from India begin . . .
 

Junkman

Administrator
India is the only English speaking country that you need a translator to understand what they are saying.:sorry:
 
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