Did you run Kubota shop?
Does Kubota offer training classes and certify techs?
I admit there is nothing high tech on my Kubota, the most obvious part that could use some expertise is the HST. But it would be nice to know that you tech has at least a grasp on the principles involved, and had somebody train them on diagnoses. I was just reading a thread on somebody paying $85 a hour while they guess on parts swapping and still have not fixed it on three attempts.
I was a service manager for a ope dealer. Mostly toro, stihl, echo, scag, Honda, briggs etc...
I also can argue that there is a lot of “high tech” stuff with your buggy, and especially with the hydro system.
I can’t speak for Kubota but as far as I know there is no factory training. If there was any kind of test to pass or certification It was typically on new stuff new problems and mostly for warranty purposes in other words if your mechanic passed the test after the class you would get a full warranty labor rate when filing claims.
Your Ford dealer probably sent the techs through eight hour class That explains to them how ford works Ie warranty claims etc. But if their picture on the wall makes you feel happy
It is really hard to find good help it is hard to find good mechanics these days. Dealers can’t afford to send mechanics to school in six months they might be working at another dealership Or their head might swell up and they might want more money truth of the matter is out of that $85 an hour the mechanics probably getting paid 15 to 20