Too bad we as RTV owners don't have a direct link to the Kubota Corp. Dealers are sometimes a link but I don't believe they have much influence in the design of these machines. They might go to roll-out conventions and technical conferences but it's all after-the-fact . Anyone get a follow up questionnaire from Kubota about how their RTV is running or if experiencing any problems? I don't know if this is the same about their mowers or tractor series. That's why it's so important to buy from a reliable (honest) dealership.
When I bought my x1100 Kubota mailed a questionnaire that asked questions about the purchase experience, pre delivery ect, but also had questions about the machine and had a blank area to offer opinions or suggestions about the machine. If I remember right, I may have fudged a couple for the dealer
. I do not remember exactly what I wrote about the machine but I remember griping about the windshield wiper, shifter stiffness and having to slam the doors to shut them.
When I brought it in for a warranty repair I received another questionnaire from kubota concerning the service I received... I again fudged the survey in their favor, after they could not figure out what was wrong they were obligated to charge me for a hour of shop labor. I took it home and self diagnosed the problem, they ordered the part for me and gave me a in store credit for the hour they charged and apologized.
I worked for Trugreen as a mechanic years ago, and Toro sent a green engineer out with a prototype hydro walk behind mower (that never made it to market) for the guys to try out, we had to sign confidentiality statements. I dont know if he spoke spanish