Stephen Newell
New member
I wanted to let everybody know my experiences with the John Deere Company. It's a long story but I will condense it as much as possible. I purchased a new 2210 tractor in 2003. From the first day the tractor made a peculiar popping noise from the rear axle. I returned it to the dealer and they told me it was a normal noise for the tractor and to just ignore it. At that time it only happened occasionally. Then in 2005 the noise became more frequent and louder. I then had the tractor inspected by an independent mechanic and he believed the transmission was defective. He also could not believe that I was told to ignore the noise. The tractor at that time had only 280 hours on it. He said it should have never made any noise. I contacted the dealer again where I purchased the tractor and they gave the run around and told me to get in touch with John Deere. I attempted to contact John Deere and got nowhere so I notified John Deere Credit about the situation and they would not talk to me or answer my letters. Finally in 2006 the noise sounded like gears breaking off in the rear axle. At that time I was afraid of using the tractor for fear of doing much more severe damage to it. Finally feed up I sent John Deere Credit a letter notifying them I would suspend payments on the tractor until they would at least talk to me about the defective tractor they sold me. I did not hear from them until June 2007 when they repossessed the tractor and planned to sell it. In December 2007 I finally was able to contact the corporate office of John Deere where they gave me more run-around. They called me and told me there were a few things they could do if I were sill in possession of the tractor, but since I did not have it anymore they couldn't do anything. At that time they still had the tractor at the John Deere dealership where I originally purchased it from. The tractor has since been taken somewhere and I'm sure it has been sold. I'm out $7000.00 in payments and have nothing. I have never even heard of anyone being treated so bad by a large company as I have been treated by John Deere. My advice is for everyone to steer clear of John Deere.